Privacy Policy
Last updated: June 2026
This policy applies to the VPNVZ marketing website and user panel. It explains what information is handled to provide subscription services, why it is handled and what users can do. When you use a third-party payment page or another external service, that provider’s policy also applies to its handling of your information.
Account Details and Order Records
VPNVZ requires no email address to create an account—just a username and password. An email address is not required to open an account, and this service does not ask you to provide one during account creation. Account details are used to verify your identity, sign you in and maintain your subscription benefits. Please don’t include unrelated personal information in your username or support tickets.
Purchases, payments and refunds generate order IDs, plan details, amounts, transaction statuses and processing records. This information is used to confirm benefits, verify payments and resolve disputes. When you submit a support ticket, this service handles the issue description and attachments you provide. Before sending screenshots, hide passwords, login credentials and subscription links.
What Our No-Logs Policy Covers
VPNVZ does not record which websites users visit through subscription routes, or store browsing content, destination URLs or connection logs that could be used to reconstruct browsing activity. We do not build browsing profiles from connection history or use browsing activity for advertising analytics.
Connection logs are not retained, so there is no browsing history available for later lookup. Account traffic usage and subscription status may be processed to enforce plan rules; this is not browsing history. Account details, order records and troubleshooting materials you submit are retained for their respective purposes. A no-logs policy does not mean that these operational records are never stored.
Usage Analytics and Local Storage
Website analytics help us understand page visits, referral categories and button usage so we can improve content and workflows. They cover interactions with this website, not browsing activity on subscription routes. Don’t enter passwords or subscription credentials in page URLs, as they may be included in visit data.
Cookies and browser local storage are used for essential session state, login credentials and language preferences. You can clear this website’s stored data in your browser settings after logging out. Clearing it may reset your login state and preferences, but it will not delete your server-side account or orders. Restricting storage may also affect user panel features.
Third-Party Payments and Information Sharing
VPNVZ supports Alipay, WeChat Pay and USDT. The relevant third-party payment or transaction service processes payment confirmation, and this service verifies subscription benefits against order details and payment results. Third parties may handle payment information under their own policies; please review their terms before confirming a transaction.
This service will never ask you to provide your payment account password in a support ticket. If a transaction needs to be verified, provide only the relevant order details and necessary proof. Information is shared only as needed to fulfill orders, respond to user requests or comply with required legal procedures. We do not sell users’ personal information.
Retention Periods and Deletion Requests
Account details are retained for as long as needed to maintain your account and subscription benefits. Order and refund records are kept for transaction verification, dispute resolution and any period required by applicable law. Support ticket materials and usage analytics are retained only for as long as their purposes require; indefinite retention is not the default.
You can sign in to the user panel and use the support ticket portal to request access to, correction of or deletion of your account information. To prevent accidental deletion, this service will verify that you control the account and explain what can be deleted. Records needed for an ongoing transaction dispute or required by law will be handled once the relevant matter has concluded. Clearing browser storage does not replace a deletion request.
Policy Updates and Privacy Requests
If this policy changes, we’ll publish a new version on this page and update the month shown under “Last updated.” Significant changes to how information is used or retained, or to user rights, will be explained through an announcement on the site or a notice in the user panel. Updating this text does not replace any required notice.
If you have questions about how your information is handled, contact us through a user panel support ticket and specify the relevant page or order. This service will review and handle your request based on the details provided. For subscription use and refund rules, see the Terms of Service. This policy does not replace the privacy notices of third-party services.