Open the user panel before choosing a plan. The plan buttons open the plans section in the panel. Existing customers can sign in and continue; new customers can create an account with a username and password—no email address required. Keep your account details safe. You can check orders, get subscriptions and submit support tickets in the same panel.
Check the plan name, type and amount. Before placing an order, distinguish between a monthly plan and a data package, then check the data allowance. Monthly plan prices are billed by the month; data package prices are for the total allowance. Don't rely on the large price displayed on the page alone—check the plan name and amount in the order too.
Pay from the order page. We accept Alipay, WeChat Pay and USDT. Follow the payment page instructions. When paying with USDT, carefully verify the network and recipient details shown on the page; don't repeat a transfer based on past payment records. No payment address is listed here. Get payment details from your current order.
After paying, return to the panel and check the status. Once you see the payment result, verify the order and subscription status, then get your subscription link and import it into your client. If the payment result and order status don't match, keep your order record and payment receipt, then explain the issue in a support ticket. Don't pay again just because the page hasn't updated yet.
For an issue, share only the information needed. Describe the plan you selected, the order status and the page where you got stuck. Hide information unrelated to the issue before sending a receipt. Support doesn't need your account password, and you should keep your subscription link private.